Edinburgh Napier University

Tag: Feedback

Love your Library!

It’s Valentine’s Day ❤ Hearts rejoice ❤ To celebrate the library wants to hear from you. Starting today till next Friday, it is all about your feedback. Tell us what you love about the library, tell us what we can do better, we want to know. There will be a display all pretty in pink at each library campus where you can tell us. Tell us what’s working, tell us what isn’t, we want to hear from you.

You can leave us feedback below too! Just click on the rating you feel represents how you feel about the Library.

Please leave us feedback about the Library

Gold Star Green Light Yellow Light Red Light
Love it! It’s Great Could use some improvement Needs Improvement

You can leave us a comment once you have selected your rating.

 

Need to see some reasons to love us? Check out our Love Your Library Posts from last year.

 

Feedback: Why we want it and Why we do it

Image by athree23 from Pixabay

At the Library we are always trying to find new ways to improve. To make our resources both more accessible and more relevant to our users. The best way to do this is of course feedback!

You can give us feedback in a variety of different ways, from filling out a feedback slip in the library to tweeting us on Twitter.

We take your feedback very seriously and always try to learn from it. It is one of the many reasons we have been accredited with a CSE Award for Customer Service Excellence.

So if you ever have anything you’d like to say, or ideas on how we can improve, please contact us through any of the following ways:

Email library@napier.ac.uk

@ednaplib on Twitter

@ENULibrary on Instagram

Calling 0131 455 350

Or eventually when it is safe to do so, over the Service Desks at your Campus Library.

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