Interlibrary loans
As a student or staff member at Edinburgh Napier, you can use our catalogue, Library Search, which provides access to thousands of books and articles. You can also use Google Scholar to search for articles which are free to access. Occasionally, you will be able to find book chapters and theses there too. Sometimes, even with these resources, it’s still not possible to get access to the item you need. That’s where our inter library loan (ILL) service comes in – all you have to do is fill out the appropriate form and the ILL team will check it and process it.
The ILL form can be found on the Library Search main page simply by clicking on the Interlibrary Loans tab

First choose the correct form from the selection:

It’s essential to select the correct form for either a book/book chapter request or an article request, as the two forms require different information. In both cases please provide as much information as possible. Choose the pickup location that suits you best and then submit the request. The request will show in our library management system, and the ILL team will check and process it and let you know if the item
- is available in Edinburgh Napier stock
- Is available using Google Scholar
- if we are requesting the item from one of our partners.
Inter Library Loan Process
The team will use the JISC Library Hub Discover tool to determine which partner institution to request the item from. In the case of articles, the tool lets us see which years our partners are holding a journal for. If they hold the required year we will send the request to them, and they will then let us know if they can supply the item or not. There may be embargoes and they will be unable to do so. Our main partner was the British Librar,y but following a cyber-attack in 2023, they have been unable to supply and we are now sourcing from other universities and institutions such as the Royal Society of Medicine. Requests are processed all year round apart from during the festive break around Christmas and New Year.
Article and book chapter requests are supplied electronically and can be supplied very quickly. Books take much longer to be supplied and it can take as long as 3 weeks for a book to arrive with us. Books will be sent to the campus selected on the request form and you will receive an email notification that the book is available for collection. Please note that inter-library loans must be collected from the Library Helpdesk during staffed hours Monday-Friday, 8.45-16.45 and please bring your student/staff card.
There is no charge for ILL requests; however, Edinburgh Napier University Library is charged for items that are lost or damaged by our borrowers. We pass on this charge, plus any administrative costs, to the borrower.
Books can also be recalled by the external lending library who can ask us to return an ILL before its due date. If this happens, the ILL team will send an email to your university email account asking you to return it as soon as possible. You can return books at any point before their due date to library helpdesks during staffed hours, and it may be possible to ask the partner to extend the loan. We allow a maximum of 3 renewals.
So far this year we have requested over 500 items from our partners, and we have found many others for our users which were freely available. It’s been quite a busy year for inter library loans and we hope to continue providing this service to assist with your studies. If you have any questions you can contact us at ill@napier.ac.uk and if you are sure of which items you would like to access, feel free to place your requests.
By Vivienne Hamilton
Cyber attack on the british library









