Meet the TRC Alumni – Dr Angelo Sciacca

Welcome to “Meet the TRC Alumni”, a section dedicated to finding out what our TRC PhDs are doing after successfully completing their PhD. This is an opportunity to learning more about the multiple careers offered after doing a PhD with us, as well as catching up with our brilliant researchers.

Today, Dr Angelo Sciacca gives us an update of his career after graduating in 2023 and how the PhD has helped him shape his career. Congratulations are in order for Angelo as he has recently joined the TRC not only as a proud alumnus but as Visiting Senior Fellow! We look forward to seeing what this collaboration will bring in the future!

“I held diverse roles across Southeast Asia, particularly in Myanmar, and Europe. My work focused on advancing circular entrepreneurship in tourism, fostering community-based and ecotourism in coastal and island destinations, and researching smart tourism ecosystems.

I chose Edinburgh Napier University for my PhD because I had already completed my master’s degree there and was highly familiar with the university’s strong reputation for quality research and teaching in the subject.

The focus of my PhD on circular economy and island tourism aligned with my interest in how island territorial dynamics influence the tourism sector’s transition toward more sustainable, resilient, and inclusive models.

My PhD has been instrumental in supporting my career by deepening my expertise in circular economy and island tourism, which are critical areas for the sustainable future of the ecosystems the sector relies on.

I work as a Senior Research Fellow on Blue Tourism at the Institute for Sustainable Development and International Relations (IDDRI) where I coordinate the Blue Tourism Initiative, a global initiative that aims to improve the governance of coastal and marine tourism to ensure sustainability, focusing on three marine regions: the Mediterranean, Caribbean and Western Indian Ocean.

To new PhD students, I suggest to embrace challenges as part of the learning process, and stay committed to making a meaningful impact with your research.

 

Meet the PhD – Homa Rahimi

Welcome to “Meet the PhD”, a section dedicated to introducing to you our PhD candidates, where you will have the opportunity to get to know them and their research and find out how why they have chosen Edinburgh Napier University, and what excites them the most about their PhD journey.

Today, we have Homa Rahimi, a PhD candidate originally from Iran, who is currently in her 2nd year. Her PhD title is “The Implications of lean Talent Management on Optimising Strategic Value of People in the UK Hotel Sector” with supervisors Prof Paul Barron, Prof Anna Leask and Dr Kelsy Hejjas. Many of you might agree with Homa’s words, when she says that she originally started her PhD for academic reasons, to later find out that a PhD is much more than that, the skills you learn throughout the PhD journey are extremely valuable not only for a future career but also in life. Homa is also the 2024 winner of best poster at the Edinburgh Napier University Business Conference. Congratulations Homa!!

PHD student with conference poster

If you would like to know more about Homa’s research or if you have any questions, you can contact Homa here: homa.rahimi@napier.ac.uk

If you’re interested in undertaking a PhD with us, please email the Tourism Research Centre Lead, Prof. Anna Leask – a.leask@napier.ac.uk

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“I’m Homa Rahimi from Iran, currently in my second year of PhD studies at Edinburgh Napier University. My academic journey in the UK began with a focus on governance and public policy, sparked by my second master’s degree. This experience provided a foundation for my deeper investigation into organisational management, especially through the lens of New Public Management (NPM). As a result, I developed a keen interest in Human Resource Management (HRM), particularly in the areas of talent management, employee development, and capability building. These interests became central to my MSc degree in HRM at Napier University, reinforcing my enthusiasm for understanding how organisations can best manage and enhance their most valuable asset—people.

My PhD research focuses on the application of Lean thinking to Talent Management within the hotel industry. I chose this topic due to the success story of Lean thinking, which has effectively improved efficiency and performance in various sectors. I am particularly interested in how these principles can be adapted to enhance talent management practices in the hospitality sector, which is crucial to the UK’s employment and economy. The hotel industry relies heavily on human capital and addressing issues like talent spillage—where skills and potential are underutilised—can reduce talent-related waste and optimise people management.

Edinburgh Napier University was the perfect choice for me due to my previous positive experience during my master’s degree, the supportive environment, and the student-friendly atmosphere of the institution. Its strong focus on tourism and hospitality management, coupled with its excellent reputation in these fields, made it an ideal fit. Additionally, the opportunity to work with distinguished supervisors like Professors Barron and Leask, and Dr. Hejjas was an exciting draw.

What makes my PhD research particularly significant is its potential to reshape both academic thought and practical approaches. The hotel industry continually grapples with challenges in managing and retaining talent, and my research aims to address these issues with innovative solutions. By applying Lean principles to Talent Management—an area still underdeveloped in this context—I seek to uncover new insights that could lead to more efficient and effective human resource practices. This exciting endeavour promises to make a meaningful impact on both the theoretical and practical aspects of talent management in the hospitality sector.

When I first considered pursuing a PhD, I saw it primarily as an academic pursuit—a way to delve deeper into my areas of interest. However, as I have progressed, I have come to realise that a PhD is much more than that. It is a journey of personal growth, requiring resilience, adaptability, and a deep commitment to making a meaningful contribution to my field. My understanding of the PhD process has evolved, and I now see it as an opportunity to bridge the gap between theory and practice, making a tangible difference in the real world. Being part of the PhD community has been pivotal to my journey. The support, collaboration, and shared experiences within this group have given me the motivation and encouragement needed to overcome challenges and remain focused on my goals. The sense of belonging to a network of like-minded individuals, all navigating similar paths, has been invaluable. Additionally, I’ve found lifelong friends along the way, enriching my experience both personally and professionally.

In my experience, three essential skills for a PhD student are critical analysis, time management, and adaptability. Critical analysis is vital for assessing existing literature and contributing original research. Time management is crucial for balancing the various demands of PhD life, including research, writing, networking, and professional development. Adaptability is key to navigating the unexpected challenges that arise during the PhD journey, requiring flexibility and resilience to stay on track and achieve research objectives.

Looking ahead, I am most excited about the potential impact of my research. I am driven by the prospect of transforming talent management in the hotel industry, contributing to more effective and sustainable HR practices. Despite the challenges that lie ahead, the opportunity to effect positive change keeps me inspired and motivated. Additionally, I am eager to enhance the industry’s image, showing it as a viable and rewarding career path rather than one that is often overlooked.”

PhD Stories – Judith Spaargaren

Welcome to “PhD Stories”, a section where our PhD candidates tell you more about their research, and what they aim to achieve and discover.

Today, we have Judith Spaargaren, who started her PhD in 2023, and whose title is “The Role of Prison Museums in Public Culture: The Case of Peterhead Prison Museum”, with supervisors Dr. Craig Wight, Prof. Anne Schwan, and Dr. Renata Osowska.

If you would like to know more about Judith’s research or if you have any questions, you can contact Judith here: judith.spaargaren@napier.ac.uk.

If you’re interested in undertaking a PhD with us, please email the Tourism Research Centre Lead, Prof. Anna Leask – a.leask@napier.ac.uk

When planning your holidays, have you ever thought of putting a prison visit on your itinerary? More people than you think would answer yes. It might not be everyone’s cup of tea, but prison tourism has become increasingly popular over the past few decades. In Peterhead, Aberdeenshire, the Peterhead Prison Museum has become one such popular visitor attraction.

When HMP Peterhead closed down in 2013, a community effort allowed for the building to reopen as a museum in 2016, which has since become a major tourist draw to the area. The museum aims to tell the stories of the prison’s 125 year long operation, and show visitors “what real prison life was like”. Unlike visiting an active prison, where the visit is rarely for leisure, prison museums allow for visitors to explore what the prison system is like with their freedom kept intact. But how do you do that?

My academic background lies in heritage studies, and I have a particular interest in how the stories we do and do not tell about our past affect our present and future. My PhD research focuses on the opportunities and challenges that prisons museum face in telling their stories. Prisons, in particular, are places of difficult and sometimes painful histories. This means there are opportunities to educate and inform visitors about prison life and the justice system, but also challenges we must face: which stories do we tell, and how? How can we allow for everyone’s voice to be heard, even when some of those voices belong to those we morally disagree with? What do visitors want to hear, and should that matter? Where do we draw the line between prison museum exhibit and gratuitous tableau of human suffering?

I am not the first person to ask questions like these, but there is a real lack of a Scottish perspective in this discussion, which I hope to contribute through my research. I am privileged to be carrying out this research in direct partnership with the Peterhead Prison Museum. In working directly with the museum, I hope to not only identify what visitors want, but also what the community of Peterhead might need from a prison museum as a visitor attraction. The story of the prison is tied directly to the story of Peterhead itself, and acknowledging this connection is not only important to the museum, but also to my research, which would be incomplete if it left out the town of Peterhead and its community.

This will not be an easy task, as I spent my first year of PhD research discovering. I’ve spent most of my time compiling and creating a framework of academic concerns about, and solutions to, issues that prison museums face. Next year, I’ll be heading up to Peterhead to gather specific visitor and Scottish perspectives to add to this framework. At the end of this PhD, I hope to develop a set of strategies to tell the stories of Peterhead Prison to as many visitors as possible.

The Scottish Tourism Alliance Autumn Conference 2023 – PhD Student Perspectives

On 31st October 2023, five PhD students (Jack Pedersen, Christopher Barnes, Mahendrran Selvaduray, Homa Rahimi and Judith Spaargaren) from the Tourism & Languages Subject Group attended the Scottish Tourism Alliance Autumn Conference. This blog contains our reflections on the event.   Exploring the conference through the lens of academia from PhD student’s perspective as this blog sheds light on the vibrant discussions and insights shared at this noteworthy event. In approaching this blog, we found the focus to be the intersection of sustainable tourism and digital marketing, vital topics in our ever-evolving industry. In discussing what topics and presentations we found notable, we hope to share some of the experience with you, the reader.

Sustainable Tourism – Bridging the Gap, Mahendrran Selvaduray 

The vision for sustainable tourism was inspiring, emphasising the fusion of practices with unforgettable experiences. This session not only enlightened attendees but also highlighted the transformative power of responsible travel. Another compelling talk by Stephen Whitelaw centred on digital marketing in the tourism landscape. The speaker, an expert in the field, shared groundbreaking strategies to engage travellers authentically. In the era of social media dominance, their insights into digital storytelling and online engagement were invaluable, resonating strongly with our tech-savvy audience.

The new traveller segments discussed by Caroline Bremner of Euromonitor explain that people seeking luxury are known for wanting fancy experiences. In the social aspect, 72% of luxury seekers choose to travel with their partner, perhaps to feel more comfortable. This choice may stem from their desire to share these fancy experiences with loved ones and create special memories together. While a smaller 4% opt for solo journeys, the reason could be to enjoy a relaxing session on their own. This suggests two groups implies the presence of based on spending preferences. Some priorities personal enjoyment and independence, while others emphasis shared family experiences, reflecting diverse values and priorities.

Scotland’s Tourism Strategy, Jack Pedersen

Sustainability plays a prominent role in the national tourism strategy. Marc Crothall (MBE), the conference host, examined the Scotland Outlook 2030 strategy which looks to position Scotland as the world leader in 21st-century tourism and has at its core “responsible tourism for a sustainable future”.

Set up in November 2022, the Tourism and Hospitality Industry Leadership Group (THILG) is the leading industry body for this strategic plan. As the co-chair, Crothall reflected upon the THILG’s first year of operation. Its evidencing endeavours, including stakeholder and activity mapping and international best practice guidelines, have uncovered common themes which he proposes will impact the national strategy. Sustainability, technological advances, transport infrastructure, and Scotland’s communities and people were at the heart of much of Crothall’s presentation. The THILG now looks to develop its missions in supporting recovery, driving investment, and growing a sustainable tourism sector.

The Minister for Small Business, Innovation, and Trade, Richard Lochhead, (MSP) also co-chairs the THILG. His enthusiastic and effusive ministerial address at the conference asserted that the Scottish government is taking the industry seriously. Notably, amid recent Commons debates on the King’s Speech, this support was corroborated by Drew Henry (SNP Economy Spokesperson) who lamented the absence of measures to support the tourism and hospitality industries at a Westminster level.

During his address, Lochhead reiterated the government’s commitment to growth deals of £150 million, further to the £250 million already invested, and praised its impressive economic figures: Scottish tourism and hospitality accounts for 8% of employment and 4% of the country’s GDP. Despite the challenges of the financial climate, skills shortages, and wider geopolitical instability, he reminded us that the growth of the industry is outstripping the growth of the Scottish economy as a whole and that there is a case for optimism.

Our Proud and Passionate People: Tourism Rising Stars and Hospitality Heroes, Judith Spaaragen

 Sustainability was a word which came up often, but to me, no presentation made it a more tangible concept than Kelly Johnstone’s. It can be easy, as an academic, to overlook the actual people involved in the industries we write about.

Tourism is often spoken about in figures and faceless masses, but Kelly, COO at the Springboard Charity, placed people front and centre. The Springboard Charity provides opportunities for young and disadvantaged people to develop hospitality and tourism careers, and in her presentation she made clear exactly how important this was not just to the people the charity helps, but also the industry to which they contribute. If Scotland is to be the sustainable tourism destination of the world, then we must make sure that sustainability flows reaches the people working in it. This talk was thus a welcome look at that how that future might look.

Deciphering Communication Codes in Hospitality, Homa Rahimi  

Embarking on the intricate journey of personal and professional well-being, the recent Scottish Tourism Alliance Conference brought to light a compelling discourse spearheaded by Cathy MacDonald, centred around addressing fundamental emotional concerns. Amidst the formidable challenges posed by market competition and workforce scarcity in the dynamic tourism and hospitality sector, the recognition and fulfilment of employees’ emotional needs emerge as a strategic imperative.

Organizations finely attuned to the emotional well-being of their workforce yield substantial returns in terms of commitment, heightened productivity, and talent retention. Nurturing a culture of transparent communication, where employees authentically feel acknowledged, not only mitigates turnover but also lays the groundwork for organizational justice, serving as a potent talent attraction strategy. This approach, particularly pivotal in the aftermath of the Covid-19 era, acts as a linchpin in cultivating a resilient and contented team.

In an industry where reputation and word of mouth wield considerable influence, prioritizing employee well-being becomes a cornerstone of an effective human resource strategy. By fostering a workplace culture that places a premium on its staff, organizations not only elevate their sector reputation but also optimize return on investment, thereby fostering a positive and efficient work environment.

Edinburgh Napier University’s Aspiring Tourism Alumni, Christopher Barnes 

After previous years of online conferences, where morning networking sessions were mere button on the edge a computer screen. The smell of freshly brewed coffee from Leith’s Catering in the EICC foyer, on the morning of, The Scottish Tourism Alliance Autumn Conference, was a welcome reminder that the days of our industries face to face restrictions, are slowly becoming a thing of the past! Tourism and hospitality in Scotland, is ready, and is about to thrive! Inspiring visions of industry officials and testimonies of young rising stars were only a fragment of the exciting and news put forward in a day of collective industry buzz!!! One thing is certain, Edinburgh Napier and more importantly the Tourism and Languages Subject Group, plays a significant role in producing emerging industry talent, in both the tourism and festival and events sectors. Both inspiring and motivating, were the testimonies of Edinburgh Napier University alumni of recent years, projected on the screens for a conference suite filled of Scottish Tourism Industry Officials. The hall witnessed how Edinburgh Napier University’s Tourism Research Centre, produces highly qualified tourism management personnel and offering degrees, both at undergraduate and post-graduate level, filled with both academic and practical content relevant for an everchanging and immersive tourism industry!

Closing Thoughts:

This blog serves as a testimony to the impactful ideas exchanged and the collaborative spirit that defines our tourism industry. With each presentation, we found inspiration and motivation, underscoring the potential for positive change within our tourism community.

Once again, thank you, the TRC, for this opportunity to share our unique perspective on the TRC webpage. As PhD students, we stand at the intersection of academic inquiry and practical innovation, embodying the spirit of continuous learning and growth. Let us continue this journey together, shaping the future of tourism one insightful conference at a time. Hope we can attend more conferences in the future.

PhD student, Benedetta Piccio: My experience at the THE INC 2022 conference

by Benedetta Piccio

The tourism, hospitality and event industries have been majorly impacted by the Covid19 pandemic over the past two years. Lockdowns, social distancing, and restrictions have had serious consequences on events; resulting in cancellations or being moved online.

In Edinburgh, the summer festivals released a statement in April 2020 announcing that festivals would not go ahead as planned for the first time in 73 years. They are only just returning this summer in full swing.

THE INC 2022 conference’s topic: Tourism, Hospitality and Events Innovation and Resilience during Uncertainty, was well situated with the current environment. The conference took place at the end of June at the Cyprus University of Technology (CUT) in Limassol.

As my PhD looks at Women, festival leadership and social transformation: the case of Edinburgh, the world’s leading festival city, presenting part of my research at the INC2022 conference was an incredible opportunity. My research focuses on understanding gender inequalities and obstacles women face during their career progression within the festival industry.

I had recently finished my data collection that consisted of 33 interviews, with one of the questions investigating the effects of the past two years on female festival organisers’ roles and positions. And my presentation at THE INC2022 conference was about an initial analysis of my data.

The results show that female festival leaders have strongly demonstrated innovation and resilience during the past years. One of my participants commented:

“For me the last two years have probably been a test of any leadership and probably the biggest test has been a test of resilience (…) it was about how can I now move into a mode of leadership that is about survival and that is about supporting my team, my colleagues and holding this together.”

The past two years have also improved the working conditions in terms of flexibility and the possibility of working from home, which was something that never existed before:

“Our policy of like pretty flexible, a lot of flexibility in terms of working. So we can kind of work around pick up times and drop off times if we need to.”

My research is still in progress, so the conference was a great opportunity for me to share my initial findings with fellow researchers and academics, and to discuss my work with them and gain valuable feedback.

The conference had great keynote speakers on the resilience and innovation of the event, tourism and hospitality industries: Professor Jane Ali-Knight, from Edinburgh Napier University, Professor Cathy Hsu, from The Hong Kong Polytechnic University (PolyU), and Professor Scott McCabe, University of Nottingham.

Get in touch: benedetta.piccio@napier.ac.uk