Festivals as networked communities, and a PhD journey to Tilburg University

By Dr David Jarman

In the world of festivals and communities, relationships matter. Festival managers and producers understand the overlapping links, both professional and private, amongst their colleagues. Freelancers and graduates developing their careers appreciate that opportunities may come by way of personal connections. The future success of entire festival organisations can depend on forging, maintaining and exploiting associations with collaborators, suppliers and allies.

Academic literature in the field of festival studies has sought to better understand the interpersonal dimension of these events, from different conceptual standpoints, in a range of contexts. However, in this festival environment there remains an opportunity, if not a need, to establish the place of network-based research methods and perspectives in the development of academic and industry understandings of social relationships. Networks underpin these connections and communities, from simple ties between pairs of people, to complex webs spanning hundreds of individuals, venues, performing companies, supply chains and audience members.

Earlier this summer, just before the beginning of term, I headed over to The Netherlands to complete my doctorate. The research is a response to the question: “What can social network analysis, and a network-orientated perspective, contribute to understanding the relationships within festival and creative communities?”

My PhD was with Tilburg University, where I had been a student for three years through the period of Covid lockdowns. The empirical work that contributed to it was built up over a number of years though, through a range of different journal articles, conference presentations and book chapters. It has been a privilege and an interesting journey over that time to complete this range of different projects, and to work with different people along the way. Taking this “by publication” route meant that I was able to focus on different projects, involving an array of primary data types, and various research methodologies. I was also able to find different homes for my work, with the support of many editors and colleagues along the way. Presenting my work at different conferences and events allowed me to tell people about my work and generate some interest in the network approach that I’ve been taking.

Throughout my work I’ve been focusing on different types of social network analysis. SNA is a growing area of academic research, partly driven by the opportunities that it presents, but also because of the interest in networks that has developed over the past 20 years. This interest is partly driven by widespread use of social media and communications technologies, but also through the shared experience of the Covid-19 pandemic and its spread across the globe. I was able to take this interest and apply it to the context of festivals and events, showing that there is a lot to be learnt and concluded from a network focused approach.

Going through the Dutch system was very interesting and rewarding, and very different from the experiences of colleagues who went through a UK system. My trip to Tilburg in late summer was primarily for a public defence of my PhD: I was given an hour on stage in which to present my work, and then to answer questions from a panel of assembled professors. It was a good experience, and my supervisors were confident that I would get through it, so I was happy to have my family with me to see it! I also produced a public publication so to speak: this took the form of multiple copies of a printed book with a shiny cover, that people who attended the event were free to take away with them. It has been an interesting journey to turn my PhD thesis into something which can quite comfortably sit on a bookshelf in a library, or in someone’s study.

The publication of the book in this form, and also as a PDF freely available from the Tilburg University repository, means that the various publications that I collected over the years are now in one place. If anyone wants to know what I’ve done over the past 10 years or so, they can head to the Tilburg University website and there it will be.

The journey to Tilburg was fantastic, and the good weather really helped. I was also very happy that one of my colleagues at Napier, Professor Jane Ali-Knight, was one of my supervisors, and therefore also at the public defence. Working with her, and my director of studies Professor Greg Richards, has been a really rewarding and valuable experience in itself. Greg and I, for example, published a special issue of the Event Management academic journal in 2021. We also collaborated on some events through the ATLAS group of academics, and we shall continue to build on this.

Final thanks from me must go to two groups of people. One is my family, my partner and young son who came out to the Netherlands with me. We enjoyed some lovely days in Amsterdam, Tilburg, and nearby Breda. The other group of people are the various administrators, support staff and Beadles who helped me at Tilburg University. They are a fantastic team, and I was really lucky to work with such great people through the six-month journey from thesis submission to public defence and book publication. The Tilburg campus is beautiful, the atmosphere is lively, and I was very well looked after by everyone I met.

In terms of my work as an academic at Edinburgh Napier, I am now in a position to tell anyone that there is a collected body of my work in that book. I’m also very happy that I can now call myself Dr. This will open up future opportunities to me in terms of research and other work, with additional freedoms to treat each project on its own merits rather than being part of a bigger endeavour. I will, of course, retain my interest in festivals, networks, and communities, and I will continue to share this with people at every opportunity that comes my way.

New report offers guidance to events industry partners on managing risk in the time of unexpected crisis: COVID & Innovation within Edinburgh’s Festivals

The COVID-19 pandemic imposed significant social and economic losses on festivals globally. Government imposed lockdowns prevented socialising and meant that events were cancelled, paused, or redeveloped into a virtual format. Event organisers turned to creative problem-solving and accelerated innovation to manage the crisis.

Edinburgh Napier academics – Prof. Jane Ali-Knight, Dr Gary Kerr, and Hannah Stewart MSc – have created a report in collaboration with Prof. Kirsten Holmes from Curtin University (Perth, Australia) examining the impacts of COVID-19 on festivals in eventful destinations and the response of festival managers to the ongoing pandemic, using the case study of Edinburgh’s Festivals.

First, the team reviewed policies and practices relevant to the safe opening of festivals and events up to the Autumn of 2021. Second, they used a mixed methods approach to collect a range of data between June 2021 to November 2021, including participant observation of events, and in-depth interviews with key Edinburgh Festival Directors, managers and city stakeholders to identify how they initially responded and continue to respond to the ongoing COVID-19 situation. The fieldwork data are supported by content analysis of key media narratives focusing on festival and event cancellation and post COVID-19 recovery.

Key Findings revealed that since March 2020, 10 out of 11 of Edinburgh’s major festivals have successfully delivered programming in a live or digital format; all participants reported having to restructure their organisations’ business and delivery models in response to COVID-19; festivals were forced to shift their primary funding avenues from a ticket sales and revenue-based focus to securing funding from sponsorship, donations and COVID-19 recovery support with several organisations trialled a digital ‘pay what you can’ model for access to online events, championing and maintaining financial accessibility in an economic crisis.

The research team used the data to develop a new framework (please see below) for industry partners to approach risk management within festivals and events. This new model provides a tactical response to unexpected crisis events, such as a global pandemic, acts of terrorism, natural disasters, and other unique disruptive scenarios beyond the sector’s control.

illustration of the framework developed by Ali-Night et al. The framework has 3 components: Respond, Reassess, Reimagine with a fourth component: Communication sitting in the middle, interlinking the other components

The framework consists of three components. The first one, response, refers to organisers first assessing the situation, then reacting to evolving customer needs and behaviours by offering new types of experiences, products, and services, and lastly, strategically planning the next steps to cope with high levels of uncertainty.

The model’s second element, resilience, describes the critical importance of business model innovation that can be done through establishing new partnerships, as well as adjusting and adapting business and delivery models and supply chains to manage risk in the long term.

Lastly, the reimaging component touches on dynamic recovery through the reviewing of organisational successes and areas for opportunity, the development of potential future scenarios and how they can be prepared for, as well as the building of flexible and dynamic strategies that are stress-tested against various scenarios.

The importance of effective communication and support between festival stakeholders in times of crisis is emphasised by the researchers, and it appears in the centre of the framework interlinking all elements.

To download the full report please click here.