
{"id":226,"date":"2020-05-20T13:56:21","date_gmt":"2020-05-20T13:56:21","guid":{"rendered":"http:\/\/blogs.napier.ac.uk\/tbs\/?p=226"},"modified":"2020-05-20T13:56:24","modified_gmt":"2020-05-20T13:56:24","slug":"top-tips-for-charities-hosting-meetings-online","status":"publish","type":"post","link":"https:\/\/blogs.napier.ac.uk\/tbs\/2020\/05\/20\/top-tips-for-charities-hosting-meetings-online\/","title":{"rendered":"Top tips for charities hosting meetings online"},"content":{"rendered":"<p><i>A guest blog by Julie Hutchison, co-host of #trusteehour<\/i><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">When Dr Miles Weaver and I started hosting<\/span><span data-contrast=\"auto\"> a twitter<\/span><span data-contrast=\"auto\"> #<\/span><span data-contrast=\"auto\">trusteehour<\/span><span data-contrast=\"auto\"> in 2017, we had no idea of the range of themes <\/span><span data-contrast=\"auto\">we\u2019d<\/span><span data-contrast=\"auto\"> cover in the months to come. <\/span><span data-contrast=\"auto\">Trusteehour<\/span><span data-contrast=\"auto\"> is a monthly <\/span><span data-contrast=\"auto\">online get together which encourages practice and idea exchange among <\/span><span data-contrast=\"auto\">charity <\/span><span data-contrast=\"auto\">trustees across the UK.\u00a0\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">In response to the \u2018Stay at Home\u2019 measures associated with Covid-<\/span><span data-contrast=\"auto\">19,<\/span><span data-contrast=\"auto\"> in April 2020 we <\/span><span data-contrast=\"auto\">encouraged the sharing of tips for hosting<\/span><span data-contrast=\"auto\"> charity<\/span><span data-contrast=\"auto\"> meetings online. <\/span><span data-contrast=\"auto\">This blog builds on the piece published by Miles on <\/span><span data-contrast=\"auto\">29<\/span><span data-contrast=\"auto\">th<\/span><span data-contrast=\"auto\"> April<\/span><span data-contrast=\"auto\"> which summarised the contributions that evening<\/span><span data-contrast=\"auto\">.<\/span><span data-contrast=\"auto\">[1]<\/span><span data-contrast=\"auto\">\u00a0\u00a0<\/span><span data-contrast=\"auto\">\u00a0\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Governance<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Much has been written about the formal aspects of whether<\/span><span data-contrast=\"auto\"> and how<\/span><span data-contrast=\"auto\"> online meetings <\/span><span data-contrast=\"auto\">can be<\/span><span data-contrast=\"auto\"> valid.<\/span> <span data-contrast=\"auto\">The three articles linked in the footnotes cover <\/span><span data-contrast=\"auto\">useful<\/span><span data-contrast=\"auto\"> ground here.<\/span><span data-contrast=\"auto\">[<\/span><span data-contrast=\"auto\">2<\/span><span data-contrast=\"auto\">]<\/span><span data-contrast=\"auto\"> A charity\u2019s governing document may enable this, it may be silent on this, or it may preclude it. <\/span><span data-contrast=\"auto\">You may need to formally change your governing document if you have a real barrier here. <\/span><span data-contrast=\"auto\">For a<\/span><span data-contrast=\"auto\">n online<\/span><span data-contrast=\"auto\"> board meeting, trustees still need to focus on collective decision-making, and documenting their decisions. <\/span><span data-contrast=\"auto\">A clear agenda issued in advance <\/span><span data-contrast=\"auto\">will also help to focus discussions.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Trustees should also look at any rules around quorum in the governing document <\/span><span data-contrast=\"auto\">i.e<\/span><span data-contrast=\"auto\">. <\/span><span data-contrast=\"auto\">f<\/span><span data-contrast=\"auto\">or the meeting to be valid, <\/span><span data-contrast=\"auto\">what\u2019s<\/span><span data-contrast=\"auto\"> the minimum number of trustees who must participate?\u00a0\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Technology<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The top tip I picked up during <\/span><span data-contrast=\"auto\">#<\/span><span data-contrast=\"auto\">t<\/span><span data-contrast=\"auto\">rusteehour<\/span><span data-contrast=\"auto\"> was the recommendation to use an ethernet cable for a more stable internet connection.<\/span><span data-contrast=\"auto\">[<\/span><span data-contrast=\"auto\">3<\/span><span data-contrast=\"auto\">]<\/span> <span data-contrast=\"auto\">I subsequently bought one and i<\/span><span data-contrast=\"auto\">t has certainly <\/span><span data-contrast=\"auto\">made my video calls more reliable<\/span><span data-contrast=\"auto\">.\u00a0\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The online poll during <\/span><span data-contrast=\"auto\">#<\/span><span data-contrast=\"auto\">t<\/span><span data-contrast=\"auto\">rusteehour<\/span><span data-contrast=\"auto\"> concluded that <\/span><span data-contrast=\"auto\">Zoom<\/span><span data-contrast=\"auto\"> was the preferred platform for online meetings, followed by<\/span><span data-contrast=\"auto\"> Microsoft Teams<\/span><span data-contrast=\"auto\"> and then <\/span><span data-contrast=\"auto\">Facetime<\/span><span data-contrast=\"auto\">. I <\/span><span data-contrast=\"auto\">have <\/span><span data-contrast=\"auto\">used all three, and certainly the appeal of Zoom is the <\/span><span data-contrast=\"auto\">large <\/span><span data-contrast=\"auto\">number of people you can see <\/span><span data-contrast=\"auto\">on<\/span><span data-contrast=\"auto\">&#8211;<\/span><span data-contrast=\"auto\">screen<\/span><span data-contrast=\"auto\">. This is the key limiting factor for Microsoft Teams, at four people on<\/span><span data-contrast=\"auto\">&#8211;<\/span><span data-contrast=\"auto\">screen (due to increase to nine). <\/span><span data-contrast=\"auto\">This blog from SCVO covers <\/span><span data-contrast=\"auto\">some of<\/span><span data-contrast=\"auto\"> the security question<\/span><span data-contrast=\"auto\">s<\/span><span data-contrast=\"auto\"> often asked<\/span><span data-contrast=\"auto\"> about Zoom.[<\/span><span data-contrast=\"auto\">4<\/span><span data-contrast=\"auto\">]<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">As part of your planning, you may want to have a technical host <\/span><span data-contrast=\"auto\">in place for your online meeting, <\/span><span data-contrast=\"auto\">to take<\/span> <span data-contrast=\"auto\">care of \u201cadmitting\u201d those joining, and <\/span><span data-contrast=\"auto\">to deal<\/span><span data-contrast=\"auto\"> with any queries from those who are having difficulty joining<\/span><span data-contrast=\"auto\">.\u00a0\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">A final tip<\/span><span data-contrast=\"auto\">:<\/span><span data-contrast=\"auto\"> if you find seeing yourself on screen is a distraction, <\/span><span data-contrast=\"auto\">you may want to<\/span><span data-contrast=\"auto\"> turn-off self-view (while leaving your camera on for others to see you).\u00a0\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Chairing<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">There are <\/span><span data-contrast=\"auto\">particular facilitation<\/span><span data-contrast=\"auto\"> skills required for chairing an online meeting. <\/span><span data-contrast=\"auto\">Technology may offer you a way to manage contributions, for example<\/span> <span data-contrast=\"auto\">the platform you are using <\/span><span data-contrast=\"auto\">might enable<\/span><span data-contrast=\"auto\"> an on-screen \u201chand-up\u201d <\/span><span data-contrast=\"auto\">where someone can<\/span> <span data-contrast=\"auto\">signal<\/span> <span data-contrast=\"auto\">they wish<\/span><span data-contrast=\"auto\"> to comment. <\/span><span data-contrast=\"auto\">It\u2019s<\/span><span data-contrast=\"auto\"> important to establish ground rules around how a meeting will run, including the use of mute<\/span><span data-contrast=\"auto\">, and enabling regular breaks. If you are Chair, you will want to consider how to draw in those who are quieter<\/span><span data-contrast=\"auto\">. Online meetings <\/span><span data-contrast=\"auto\">don\u2019t<\/span><span data-contrast=\"auto\"> enable you to read body lang<\/span><span data-contrast=\"auto\">uage in the same way <\/span><span data-contrast=\"auto\">you <\/span><span data-contrast=\"auto\">can <\/span><span data-contrast=\"auto\">when you are in a room together.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Participating\u00a0<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">V<\/span><span data-contrast=\"auto\">ideo calls enable you to join someone in their own home<\/span><span data-contrast=\"auto\">. <\/span><span data-contrast=\"auto\">Have <\/span><span data-contrast=\"auto\">you <\/span><span data-contrast=\"auto\">given any thought to<\/span><span data-contrast=\"auto\"> your own backdrop? Are you c<\/span><span data-contrast=\"auto\">omfortable with it? Whether <\/span><span data-contrast=\"auto\">it\u2019s<\/span><span data-contrast=\"auto\"> a wall, bookcase, piece of art or something else, it\u2019s part of how you will be seen<\/span><span data-contrast=\"auto\">. <\/span><span data-contrast=\"auto\">I\u2019ve<\/span><span data-contrast=\"auto\"> been on some video calls where someone has a pop-up banner beside them \u2013 all part of bringing a work vibe to a video call<\/span><span data-contrast=\"auto\"> which might be appropriate for you, or not.\u00a0\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Depending on the platform you are using, there may be various ways to contribute to an online meeting. A chat function may enable you to ask questions, or there may be a \u201cthumbs-up\u201d symbol to show agreement or hand-up <\/span><span data-contrast=\"auto\">symbol <\/span><span data-contrast=\"auto\">to signal you wish to speak<\/span><span data-contrast=\"auto\">.\u00a0<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Above all, try to ensure some spacing between video calls to give your eyes <\/span><span data-contrast=\"auto\">and mind a rest. <\/span><span data-contrast=\"auto\">Looking to the future, t<\/span><span data-contrast=\"auto\">his technology is <\/span><span data-contrast=\"auto\">not just here to help during lockdown, <\/span><span data-contrast=\"auto\">it\u2019s<\/span> <span data-contrast=\"auto\">here to stay<\/span><span data-contrast=\"auto\">. E<\/span><span data-contrast=\"auto\">ven when<\/span><span data-contrast=\"auto\"> it may be possible to <\/span><span data-contrast=\"auto\">be physically present in <\/span><span data-contrast=\"auto\">an office building again, now that we\u2019ve all <\/span><span data-contrast=\"auto\">had hands-on experience of<\/span><span data-contrast=\"auto\"> how <\/span><span data-contrast=\"auto\">convenient <\/span><span data-contrast=\"auto\">online meetings can be <\/span><span data-contrast=\"auto\">for certain things, <\/span><span data-contrast=\"auto\">I\u2019m sure they will remain in the mix for the future<\/span><span data-contrast=\"auto\">. This is particularly true for get togethers involving people who are scattered across the <\/span><span data-contrast=\"auto\">country<\/span><span data-contrast=\"auto\">, or indeed in more than one country<\/span><span data-contrast=\"auto\">. <\/span><span data-contrast=\"auto\">As budgets are squeezed in the <\/span><span data-contrast=\"auto\">period<\/span><span data-contrast=\"auto\"> ahead, <\/span><span data-contrast=\"auto\">there\u2019s<\/span><span data-contrast=\"auto\"> unlikely to be a rush to return to spending <\/span><span data-contrast=\"auto\">the<\/span><span data-contrast=\"auto\"> same<\/span><span data-contrast=\"auto\"> time and money <\/span><span data-contrast=\"auto\">formerly<\/span><span data-contrast=\"auto\"> involved in<\/span><span data-contrast=\"auto\"> travelling to <\/span><span data-contrast=\"auto\">all <\/span><span data-contrast=\"auto\">meetings<\/span><span data-contrast=\"auto\">.\u00a0\u00a0<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><em>Julie Hutchison is the co-host of #trusteehour along with Dr Miles Weaver of The Business School, Edinburgh Napier University.\u00a0 Julie is also the Charities Specialist at Aberdeen Standard Capital.<\/em><\/p>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><strong>Footnotes\u00a0<\/strong><\/p>\n<p><span data-contrast=\"auto\">1 <\/span><a href=\"https:\/\/blogs.napier.ac.uk\/miles-weaver\/\"><span data-contrast=\"none\">https:\/\/blogs.napier.ac.uk\/miles-weaver\/<\/span><\/a><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">2 <\/span><a href=\"https:\/\/scottishcharityandwealthlaw.wordpress.com\/2020\/05\/19\/update-agms-and-charity-third-sector-companies\/\"><span data-contrast=\"none\">https:\/\/scottishcharityandwealthlaw.wordpress.com\/2020\/05\/19\/update-agms-and-charity-third-sector-companies\/<\/span><\/a><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><a href=\"http:\/\/thirdforcenews.org.uk\/blogs\/virtual-agms-for-third-sector-organisations\"><span data-contrast=\"none\">http:\/\/thirdforcenews.org.uk\/blogs\/virtual-agms-for-third-sector-organisations<\/span><\/a><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559685&quot;:1080,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/www.turcanconnell.com\/media\/constitutional-issues\/covid-19\/articles\/2020\/04\/covid-19-charity-governance-what-to-do-about-meetings-and-agms\/\"><span data-contrast=\"none\">https:\/\/www.turcanconnell.com\/media\/constitutional-issues\/covid-19\/articles\/2020\/04\/covid-19-charity-governance-what-to-do-about-meetings-and-agms\/<\/span><\/a><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559685&quot;:1080,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">3 <\/span><a href=\"http:\/\/wperrin.blogspot.com\/2020\/03\/making-video-conferencing-work-better.html\"><span data-contrast=\"none\">http:\/\/wperrin.blogspot.com\/2020\/03\/making-video-conferencing-work-better.html<\/span><\/a><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">4 <\/span><a href=\"https:\/\/scvo.org.uk\/p\/37303\/2020\/04\/08\/zoom-calling-and-privacy\"><span data-contrast=\"none\">https:\/\/scvo.org.uk\/p\/37303\/2020\/04\/08\/zoom-calling-and-privacy<\/span><\/a><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A guest blog by Julie Hutchison, co-host of #trusteehour\u00a0 When Dr Miles Weaver and I started hosting a twitter #trusteehour in 2017, we had no idea of the range of themes we\u2019d cover in the months to come. Trusteehour is&#8230;<br \/><a class=\"read-more-button\" href=\"https:\/\/blogs.napier.ac.uk\/tbs\/2020\/05\/20\/top-tips-for-charities-hosting-meetings-online\/\">Read more<\/a><\/p>\n","protected":false},"author":216,"featured_media":227,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"footnotes":""},"categories":[83,84],"tags":[86,87,85],"class_list":["post-226","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-charities","category-trustees","tag-charity","tag-online-meeting","tag-trustee"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Top tips for charities hosting meetings online - The Business School<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blogs.napier.ac.uk\/tbs\/2020\/05\/20\/top-tips-for-charities-hosting-meetings-online\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Top tips for charities hosting meetings online - The Business School\" \/>\n<meta property=\"og:description\" content=\"A guest blog by Julie Hutchison, co-host of #trusteehour\u00a0 When Dr Miles Weaver and I started hosting a twitter #trusteehour in 2017, we had no idea of the range of themes we\u2019d cover in the months to come. 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