{"id":1187,"date":"2021-04-12T11:47:01","date_gmt":"2021-04-12T11:47:01","guid":{"rendered":"https:\/\/blogs.napier.ac.uk\/library\/?p=1187"},"modified":"2021-03-30T11:49:40","modified_gmt":"2021-03-30T11:49:40","slug":"feedback-why-we-want-it-and-why-we-do-it","status":"publish","type":"post","link":"https:\/\/blogs.napier.ac.uk\/library\/2021\/04\/12\/feedback-why-we-want-it-and-why-we-do-it\/","title":{"rendered":"Feedback: Why we want it and Why we do it"},"content":{"rendered":"<div id=\"attachment_1188\" style=\"width: 426px\" class=\"wp-caption aligncenter\"><img data-recalc-dims=\"1\" decoding=\"async\" aria-describedby=\"caption-attachment-1188\" data-attachment-id=\"1188\" data-permalink=\"https:\/\/blogs.napier.ac.uk\/library\/2021\/04\/12\/feedback-why-we-want-it-and-why-we-do-it\/board-3700116_1920\/\" data-orig-file=\"https:\/\/i0.wp.com\/blogs.napier.ac.uk\/library\/wp-content\/uploads\/sites\/83\/2021\/03\/board-3700116_1920.jpg?fit=1920%2C1280&amp;ssl=1\" data-orig-size=\"1920,1280\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"\" data-image-description=\"\" data-image-caption=\"&lt;p&gt;Image by athree23 from Pixabay&lt;\/p&gt;\n\" data-medium-file=\"https:\/\/i0.wp.com\/blogs.napier.ac.uk\/library\/wp-content\/uploads\/sites\/83\/2021\/03\/board-3700116_1920.jpg?fit=300%2C200&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/blogs.napier.ac.uk\/library\/wp-content\/uploads\/sites\/83\/2021\/03\/board-3700116_1920.jpg?fit=676%2C451&amp;ssl=1\" class=\"wp-image-1188 lazyload\" data-src=\"https:\/\/i0.wp.com\/blogs.napier.ac.uk\/library\/wp-content\/uploads\/sites\/83\/2021\/03\/board-3700116_1920.jpg?resize=416%2C277&#038;ssl=1\" alt=\"\" width=\"416\" height=\"277\" data-srcset=\"https:\/\/i0.wp.com\/blogs.napier.ac.uk\/library\/wp-content\/uploads\/sites\/83\/2021\/03\/board-3700116_1920.jpg?resize=300%2C200&amp;ssl=1 300w, https:\/\/i0.wp.com\/blogs.napier.ac.uk\/library\/wp-content\/uploads\/sites\/83\/2021\/03\/board-3700116_1920.jpg?resize=1024%2C683&amp;ssl=1 1024w, https:\/\/i0.wp.com\/blogs.napier.ac.uk\/library\/wp-content\/uploads\/sites\/83\/2021\/03\/board-3700116_1920.jpg?resize=768%2C512&amp;ssl=1 768w, https:\/\/i0.wp.com\/blogs.napier.ac.uk\/library\/wp-content\/uploads\/sites\/83\/2021\/03\/board-3700116_1920.jpg?resize=1536%2C1024&amp;ssl=1 1536w, https:\/\/i0.wp.com\/blogs.napier.ac.uk\/library\/wp-content\/uploads\/sites\/83\/2021\/03\/board-3700116_1920.jpg?resize=676%2C451&amp;ssl=1 676w, https:\/\/i0.wp.com\/blogs.napier.ac.uk\/library\/wp-content\/uploads\/sites\/83\/2021\/03\/board-3700116_1920.jpg?resize=272%2C182&amp;ssl=1 272w, https:\/\/i0.wp.com\/blogs.napier.ac.uk\/library\/wp-content\/uploads\/sites\/83\/2021\/03\/board-3700116_1920.jpg?w=1920&amp;ssl=1 1920w, https:\/\/i0.wp.com\/blogs.napier.ac.uk\/library\/wp-content\/uploads\/sites\/83\/2021\/03\/board-3700116_1920.jpg?w=1352&amp;ssl=1 1352w\" data-sizes=\"(max-width: 416px) 100vw, 416px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 416px; --smush-placeholder-aspect-ratio: 416\/277;\" \/><p id=\"caption-attachment-1188\" class=\"wp-caption-text\">Image by athree23 from Pixabay<\/p><\/div>\n<p>At the Library we are always trying to find new ways to improve. To make our resources both more accessible and more relevant to our users. The best way to do this is of course feedback!<\/p>\n<p>You can give us feedback in a variety of different ways, from filling out a feedback slip in the library to tweeting us on Twitter.<\/p>\n<p>We take your feedback very seriously and always try to learn from it. It is one of the many reasons we have been accredited with a CSE Award for Customer Service Excellence.<\/p>\n<p>So if you ever have anything you\u2019d like to say, or ideas on how we can improve, please contact us through any of the following ways:<\/p>\n<p>Email <a href=\"mailto:library@napier.ac.uk\">library@napier.ac.uk<\/a><\/p>\n<p><a href=\"https:\/\/twitter.com\/EdNapLib\">@ednaplib<\/a> on Twitter<\/p>\n<p><a href=\"https:\/\/www.instagram.com\/enu_library\/\">@ENULibrary<\/a> on Instagram<\/p>\n<p>Calling 0131 455 350<\/p>\n<p>Or eventually when it is safe to do so, over the Service Desks at your Campus Library.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>At the Library we are always trying to find new ways to improve. To make our resources both more accessible and more relevant to our users. The best way to do this is of course feedback! You can give us feedback in a variety of different ways, from filling out a feedback slip in the [&hellip;]<\/p>\n","protected":false},"author":301,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","footnotes":""},"categories":[1],"tags":[54,52,11,53],"class_list":["post-1187","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-contact","tag-edinbrugh","tag-edinburgh-napier-university","tag-feedback","post-preview"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Feedback: Why we want it and Why we do it - The Library Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blogs.napier.ac.uk\/library\/2021\/04\/12\/feedback-why-we-want-it-and-why-we-do-it\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Feedback: Why we want it and Why we do it - The Library Blog\" \/>\n<meta property=\"og:description\" content=\"At the Library we are always trying to find new ways to improve. 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