{"id":79,"date":"2016-09-12T11:09:21","date_gmt":"2016-09-12T11:09:21","guid":{"rendered":"http:\/\/blogs.napier.ac.uk\/learningtechnologyhub\/?page_id=79"},"modified":"2024-01-31T11:49:56","modified_gmt":"2024-01-31T11:49:56","slug":"help-and-support","status":"publish","type":"page","link":"https:\/\/blogs.napier.ac.uk\/learningtechnologyhub\/help-and-support\/","title":{"rendered":"Help and Support"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The Learning Technology team provides guidance, workshops, and induction sessions as well as one-to-one support to enable staff to become confident while using technology in teaching, learning and assessment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Each school has a dedicated learning technology advisor to help make the most of the tools available, together with sharing practices and exploring technical and pedagogic approaches.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Global Online support team supports schools with the development, delivery and enhancement of global online programmes across the University.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you need help or wish to report a problem, you can contact us &#8211;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Online:<\/strong>&nbsp;<a title=\"UniDesk will open in a new window. \" href=\"https:\/\/napier.unidesk.ac.uk\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/napier.unidesk.ac.uk<\/a><br><strong>Email:&nbsp;<\/strong><a href=\"mailto:ISServiceDesk@napier.ac.uk\">ISServiceDesk@napier.ac.uk<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you would like to contact the Learning Technology support team, please email &#8211; <a href=\"mailto:learningtechnologysupport@napier.ac.uk\">learningtechnologysupport@napier.ac.uk<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you would like to contact the Global Online support team, please email<strong>&nbsp;&#8211; \u200b<\/strong><a href=\"mailto:globalonlinesupport@napier.ac.uk\">globalonlinesupport@napier.ac.uk<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Who we are<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Learning Technology Support Manager:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/blogs.napier.ac.uk\/learningtechnologyhub\/natalie-chisholm\/\">Natalie Chisholm<\/a>, Merchiston<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Learning Technology Advisors:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"http:\/\/blogs.napier.ac.uk\/learningtechnologyhub\/help-and-support\/meet-the-team\/dorothy-chapman\">Dorothy Chapman<\/a>, Craiglockhart<\/li>\n\n\n\n<li><a href=\"http:\/\/blogs.napier.ac.uk\/learningtechnologyhub\/help-and-support\/meet-the-team\/jim-daly\">Jim Daly<\/a>, Craiglockhart<\/li>\n\n\n\n<li><a href=\"http:\/\/blogs.napier.ac.uk\/learningtechnologyhub\/?page_id=2238&amp;preview=true\">Lesley Lucas<\/a>, Sighthill<\/li>\n\n\n\n<li><a href=\"https:\/\/blogs.napier.ac.uk\/learningtechnologyhub\/help-and-support\/meet-the-team\/paul-bryant\/\">Paul Bryant<\/a>, Merchiston<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/blogs.napier.ac.uk\/learningtechnologyhub\/help-and-support\/meet-the-team\/natalia-mclaren\/\">Natalia McLaren<\/a>, Senior Learning Content Designer<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Support for Global Online:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Jackie Graham, Support Officer<\/li>\n\n\n\n<li>David Russell, Digital Content Creator<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Learning Technology team provides guidance, workshops, and induction sessions as well as one-to-one support to enable staff to become confident while using technology in teaching, learning and assessment. 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