How do we tackle today’s complex challenges—environmental crises, social inequalities, and economic pressures—in ways that empower communities rather than impose solutions? A team of researchers from Lincoln, Aston and Mexico City including ENU’s Associate Professor Miles Weaver, a theme co-leader at CBISS, delves into this question in a new paper inspired by the influential work of Mike Jackson, a pioneer in Systems Thinking and Operational Research (OR).
Jackson’s contributions to Systems Thinking have shaped the field for decades, especially his advocacy for Soft OR, a branch that emphasises adapting problem-solving methods to suit diverse contexts. His focus on using systems ideas to address large-scale, real-world problems—like those faced by communities—has left an indelible mark. This research reflects on how his legacy continues to resonate today, particularly in Community Operational Research (Community OR).
Key Insights
The study brought together five researchers connected to the Community OR Stream of the UK Operational Research Society. They revisited Jackson’s work using a collaborative, reflective method known as the Delphi technique, a structured way to explore ideas through group consensus. Here’s what they uncovered:
- Systems Thinking for Sustainable Communities
Jackson’s ideas on tailoring methodologies to specific contexts remain vital for addressing today’s Grand Challenges, including the United Nations’ 2030 and 2050 agendas for sustainability. The researchers explored how these principles can drive sustainable, community-led solutions. - Community Empowerment
A major theme emerging from the paper is the importance of helping communities become self-reliant. Jackson’s work reminds us that external expertise should not dominate; instead, researchers should prioritise enabling communities to address their own challenges through self-organisation and democratic decision-making. - A Call for Co-Creation
The researchers advocate for the next generation to build on Jackson’s ideas by embedding co-creation and inclusivity into their work. This involves considering not just current stakeholders but also marginalised voices, future generations, and even non-human stakeholders (such as nature itself) affected by community decisions. - Practical Applications
Drawing on real-world examples from multiple community, the study illustrates how Jackson’s frameworks are being applied in research and practice today. These examples highlight the enduring relevance of his systems-based approach to solving contemporary problems.
Take-Home Message
Jackson’s legacy teaches us that solving complex social challenges requires more than just applying clever theories. It demands a commitment to empowering communities, fostering their independence, and co-creating sustainable solutions with them, rather than for them. As we face mounting environmental, social, and economic pressures, this approach is more critical than ever.
If you’re curious about how these ideas can shape the future of community research and practice, you can dive into the full details of this study here.